Chez PieLou

Privacy

Last updated: June 2026

Chez Pielou places great importance on the protection of your personal data and respects your privacy. This privacy policy explains what data we collect, why we collect it, and how we handle it.

1. Data Controller

At Pielou's
E-mail: philippe.wils@skynet.be

Contact people

Marleen Wils – +32 479 830 103
Philippe Wils – +32 479 981 918

2. What personal data do we collect?

When you contact us via the contact form, email, or phone, we may process the following data:

  • Name
  • Email address
  • Phone number
  • Message content
  • Any other information you voluntarily provide

Additionally, our website may automatically collect limited technical data, such as:

  • IP address
  • Browser type
  • Pages visited
  • Date and time of your visit

3. Why do we process your data?

We process your personal data exclusively for the following purposes:

  • Answering your questions and requests.
  • Providing information about our services.
  • Managing customer contacts.
  • Improving the functionality and security of our website.
  • Meeting legal obligations.

4. Legal basis for processing

We process your personal data based on:

  • Your permission.
  • The execution of an agreement or taking actions at your request.
  • Our legitimate interests, such as improving our services.
  • Legal obligations.

5. Retention Period

We do not store your personal data longer than necessary for the purposes for which it was collected or as required by law.

6. Sharing of personal data

Your personal data will not be sold, rented, or shared with third parties for commercial purposes.

If necessary, data may be shared with trusted service providers who assist us in the operation of our website or communication. These parties are contractually obligated to treat your data confidentially.

7. Cookies

Our website may use cookies to improve the user experience. More information.

8. Your rights

You have the right to:

  • To gain access to your personal data.
  • To have your data corrected.
  • To have your data deleted.
  • To limit the processing of your data.
  • Object to processing.
    Transfer your data (data portability).

To exercise these rights, you can contact philippe.wils@skynet.be

We will process your request as quickly as possible and respond within the statutory deadline at the latest.

9. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

10. Complaints

If you believe that your personal data is being processed unlawfully, you can lodge a complaint with the competent supervisory authority:

Data Protection Authority (DPA)
Drukpersstraat 35
1000 Brussels
https://www.gegevensbeschermingsautoriteit.be

11. Changes

We reserve the right to modify this privacy policy at any time. The most recent version is always available on this website.